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Delivery

Free Delivery on orders over €90

As an online retailer, we do not have a showroom or premises for customers to view products or collect items directly from us. 

Covid-19 Update – During this time we would ask our customer to please bear with us, some delivery times may be slightly extended at this time. – We are taking it each day and order one at a time.

 

Delivery Information

Delivery is free on all orders over €90 / £75 across Ireland and the UK.  

Orders under €90 /£75 delivery fees (€12) apply and will be added at the checkout.

Standard free delivery areas - Ireland (North & South) and GB except the Scottish Highlands and Islands (charges will be applied at checkout).

Express delivery 1-3 working days (not including order day)

We offer delivery across Western Europe, delivery fees will be added at the checkout.

All orders are processed during working hours Monday – Friday 9am – 5.30pm (please allow delays on Bank or National Holidays).

 

What is my estimated delivery time?

Standard free delivery takes between 3 – 10 working days; we will be in contact by email if it will take longer than 10 working days.

Please note the estimated times are in Working Days and exclude the day your order is received.

All David Hunt Products and Light Shade Studio Products are Bespoke and Made To Order and cannot be delivered within Standard delivery time normally takes 4-6 Weeks but can take longer.

 

How will I know when my delivery is on its way?

Once your order has been processed and dispatched you will receive an automatic email, to notify you of the dispatch and contain your tracking information.

You will also receive a text/email from the courier company (DPD, DHL) providing you with a date and estimated time for delivery.

 

My order was not delivered?

Please contact us by email if your order has not been delivered. We trust our courier partners and unless we are contacted directly by our customers we trust all packages our for dispatch have been delivered safely.

 

Delivery of Large/Heavy Items - Large/Heavy items will be delivered by pallet truck to ensure they arrive safely.

 

Signature is required - We use a number of couriers (mainly DPD), to ensure your order arrives safe and securely our couriers may require a signature for deliveries in some cases.

 

Stock Availability

As an online retailer, we do not always carry stock of an item and may order your product in to us or delivered directly to you from one of our suppliers. As a result we rely on our suppliers to give us accurate stock levels; this is updated every working day. But it may be that, between you placing an order when we believe stock to be available and us processing your order, that stock may be used. In this situation we will contact you to inform you that the product is out of stock. We will inform you if further stock will be available and when. You can then decide if you would like to wait for the stock to arrive. You will always have the option to cancel the order and receive a full refund.

All David Hunt Products and Light Shade Studio Products are Bespoke and Made To Order and cannot be delivered within Standard delivery time normally takes 4-6 Weeks but can take longer.